Terms and Conditions

1. Acceptance of Terms

By accessing or using StackViral ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

StackViral is a no-code website creation platform designed for freelancers to:

• Create professional websites to showcase services and gigs
• Connect custom domains to their websites
• Integrate payment gateways (Stripe, PayPal, Coinbase, PayHere)
• Manage orders and client communications
• Access SEO tools, analytics, and conversion tracking features

3. User Accounts

3.1 Account Creation

• You must provide accurate, current, and complete information
• You are responsible for maintaining the security of your account
• You must be at least 18 years old to create an account

3.2 Account Responsibilities

• You are responsible for all activities under your account
• You must notify us immediately of any unauthorized use
• You may not share your account credentials with others
• You may create staff accounts for your employees through our platform

3.3 Account Termination

• You may cancel your account at any time
• We may terminate accounts that violate these Terms
• Upon termination, your data will be handled according to our Privacy Policy

4. Acceptable Use

4.1 Permitted Uses

• Creating legitimate business websites
• Selling legal services and products
• Managing client relationships and communications
• Using our platform features as intended

4.2 Prohibited Uses

You may not use our Service to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Distribute malware, spam, or harmful content
• Engage in fraudulent activities
• Harass, abuse, or harm others
• Attempt to gain unauthorized access to our systems
• Use the Service for illegal or unauthorized purposes

5. Website Content and Services

5.1 Your Content

• You retain ownership of content you create
• You grant us license to host and display your content
• You are responsible for the accuracy and legality of your content
• You must have rights to use any content you upload

5.2 Content Guidelines

Your website content must:

• Be accurate and not misleading
• Comply with applicable laws
• Not infringe on third-party rights
• Not contain harmful or inappropriate material

5.3 Service Limitations

• We provide the platform; you create and manage your content
• We are not responsible for your business decisions or client relationships
• We do not guarantee specific business outcomes or income levels

6. Payment and Subscription

6.1 Subscription Plans

• We offer various subscription plans with different features
• Plans are billed on a recurring basis (monthly/annually)
• Prices may change with 30 days' notice

6.2 Payment Processing

• You connect your own payment gateways (Stripe, PayPal, etc.)
• We do not process or hold your payments
• You are responsible for your payment gateway setup and compliance
• We do not take commissions from your transactions

6.3 Billing and Cancellation

• Subscriptions automatically renew unless cancelled
• You may cancel at any time through your dashboard
• No refunds for partial months or unused features
• Outstanding balances must be paid upon account termination

7. Domain and Hosting

7.1 Domain Management

• You may connect custom domains to your websites
• You are responsible for domain registration and renewal
• We provide DNS management tools but are not responsible for domain issues

7.2 Hosting Services

• We provide hosting for your websites
• We strive for 99.9% uptime but cannot guarantee 100% availability
• We may perform maintenance that temporarily affects service
• We are not responsible for third-party hosting issues

8. Third-Party Services

8.1 Payment Gateways

• You are responsible for your payment gateway accounts and compliance
• We provide integration tools but do not control payment processing
• Payment gateway terms and fees apply to your transactions

8.2 Analytics and Tracking

• We provide analytics tools for your websites
• You are responsible for compliance with privacy laws
• Third-party analytics services have their own terms

9. Intellectual Property

9.1 Our Rights

• StackViral and its content are protected by intellectual property laws
• You may not copy, modify, or distribute our platform without permission
• Our trademarks and branding are our property

9.2 Your Rights

• You retain ownership of your website content
• You may use our platform to create derivative works
• You may not reverse engineer our platform

10. Privacy and Data Protection

10.1 Data Handling

• We handle your data according to our Privacy Policy
• You are responsible for your website visitors' data
• You must comply with applicable privacy laws

10.2 Security

• We implement security measures to protect your data
• You are responsible for securing your account
• We are not liable for unauthorized access to your account

11. Disclaimers and Limitations

11.1 Service Availability

• We provide the Service "as is" without warranties
• We do not guarantee uninterrupted or error-free service
• We may modify or discontinue features with notice

11.2 Business Outcomes

• We do not guarantee specific business results
• Your success depends on your business decisions and market conditions
• We are not responsible for your income or client relationships

11.3 Limitation of Liability

• Our liability is limited to the amount you paid us in the last 12 months
• We are not liable for indirect, incidental, or consequential damages
• We are not liable for third-party actions or services

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your use of the Service
• Your website content or business activities
• Your violation of these Terms
• Your violation of third-party rights

13. Dispute Resolution

13.1 Informal Resolution

• We encourage informal resolution of disputes
• Contact our support team before pursuing legal action

13.2 Governing Law

• These Terms are governed by [Your Jurisdiction] law
• Disputes will be resolved in [Your Jurisdiction] courts
• You agree to personal jurisdiction in [Your Jurisdiction]

14. Changes to Terms

14.1 Modifications

• We may update these Terms from time to time
• We will notify you of material changes via email
• Continued use constitutes acceptance of new terms

14.2 Notice

• We will provide 30 days' notice for material changes
• Minor changes may be effective immediately
• Your continued use indicates acceptance

15. Termination

15.1 Termination by You

• You may cancel your account at any time
• Cancellation takes effect at the end of your billing period
• No refunds for partial periods

15.2 Termination by Us

• We may terminate accounts that violate these Terms
• We may terminate for non-payment or extended inactivity
• We will provide reasonable notice when possible

16. Miscellaneous

16.1 Entire Agreement

• These Terms constitute the entire agreement between us
• Any prior agreements are superseded
• If any provision is unenforceable, the rest remains in effect

16.2 Severability

• If any provision is invalid, the rest of the Terms remain in effect
• Invalid provisions will be modified to the extent necessary

16.3 No Waiver

• Our failure to enforce any provision does not waive our rights
• We may enforce our rights at any time

17. Contact Information

For questions about these Terms, please contact us at:

Email: [email protected]

Maling Address: 539 W. Commerce St #4846 Dallas, Texas 75208, United States

Office Address: 965, 6th Lane, Church Road, Hingurakgoda, 51400, Sri Lanka

Phone: +1 (702) 302-1038, +94 27 205 4196

18. Effective Date

These Terms are effective as of January 2025 and apply to all users of StackViral.